Visitor Centres

Welcome to the official website of Visitor Centres Western Australia (VCWA), the peak industry body representing Visitor Centres and the visitor servicing industry in WA.

Our mission is to be a strong tourism representative on matters that impact on visitor servicing, while assisting members with long-term sustainability and providing networking opportunities within our vibrant industry.

Visitor Centre WA members now have access to the below Members-Only Document and Forum portals containing exclusive resources. VCWA Members should have received a username and password - if you have not received yours, please send us an email. 

Visitor Centre Portals

If you would like to submit a document or have any issues with the Portal, please send us an email.

News & Resources

Registrations open for the 2018 WA Tourism Conference

Following last year’s first regional tourism conference in Albany, this year the WA Tourism Conference returns to Perth on September 3 - 5. The conference is presented jointly by Tourism Council WA, Visitor Centres WA, Caravan Industry Association WA, FACET and WAITOC, and is supported by Tourism Western Australia. 

Held across three days, the conference provides delegates with opportunities for professional and business development, networking and engagement with industry colleagues, and the chance to hear from industry-leading speakers on critical industry issues and innovative ideas.

We hope you will be able to join us for this premier industry event. Click here for more information or to register. 

2018 GWN7 Top Tourism Town Awards

Nominations for the 2018 GWN7 Top Tourism Awards are now closed. 

VCWA is delighted  to welcome back GWN7 as the naming rights sponsor of the Awards program for another year. The Top Tourism Town with a population over 5,000 will receive $25,000 advertising on GWN7, with the winner of the population under 5,000 category receiving $10,000 advertising through GWN7.

Three finalists will be selected in each category from the written submissions and will receive a visit from two judges to decide the winning town. In addition there are four category awards – Marketing and Media, Tourism and Business Planning, Community Engagement, and Heritage, Cultural and Environmental Visitor Experiences. The winner of the category awards will be the town/city that receives the highest score for those questions.
The winners will be announced at the 2018 WA Tourism Conference to be held in Perth on September 3 - 5.

Click here to download the award criteria and here to download the nomination form. For further information, contact Pat Strahan at or 0414 682 892.

Visitor Centre Governance

The following is a model Constitution for a Visitor Centre or local tourism association that should be incorporated as a non-profit company limited by guarantee under the federal Corporations Act 2001. If you trade interstate e.g. accept bookings, have significant assets or want a high level of governance - you should consider incorporation under this Act. If you are a small organisation, with minimal budget and assets, and do not trade interstate - then you should consider incorporation under the Associations Incorporation Act 2015.

Model Objectives - VCs, LTOs & Tourism Associations

Model Constitution - VCs, LTOs & Tourism Association 

Tourism Boost Online Guide

If you are new to the tourism industry, or in need of a refresher, the Tourism Boost Online Guide is designed to give you the knowledge needed to make your business a success. In the guide, you will find information about how the tourism industry is structured, who the main players are, what steps you need to take to get your tourism venture off the ground, essential marketing avenues to pursue, as well as a wealth of useful resources and guides, such as interactive pricing tools.

Click here to access the guide.