To September 2019, WA attracted 55,000 Chinese leisure visitors, and it is a market to have shown strong growth, up over 47% from the previous year. Visitor spend from this market places them at the top of the list, with a $101 million spend for this period. One in 5 Chinese leisure visitors will also spend at least one night in regional WA.
Tourism Council WA invites you to get your business China Ready & Accredited® by attending our comprehensive workshop.
This workshop will assist businesses to become ready to service this growing market by understanding:
- Cross-cultural training for managers and service staff
- Culture, history, traditions, and taboos
- Meeting, greeting and serving
- Expectations from accommodation, F&B and tourism services
- Language and names
China Ready & Accredited® Certificate
At the end of the workshop attendees can complete a free assessment for China Ready & Accredited® Certification. Certified staff are an essential requirement for a business to become China Ready & Accredited®.
To register for an upcoming China Ready Workshop click here.
If you would like to arrange a workshop for your business or destination contact Tourism Council WA on 9416 0700.
“Well done! Most informative & constructive….great value!”
“This year I have had more Chinese guests … so thought it would be valuable to understand some values/customs etc. My needs have definitely been met by the workshop.”
“More enlightened now to the Chinese culture, traditions and expectations in regards to their travel plans. Many thanks for sharing your knowledge.”