COVID-19 Information

This page is designed to provide the latest information and advice for tourism businesses on COVID-19. 

Latest Updates
Click here to view the latest restrictions on non-essential services.
The latest State guidelines for WA can be seen here.

COVID-19 Tourism Business Recovery Planning Tool & Webinars
Tourism businesses can access the free online Recovery Planning Tool to help them identify strategies on how they will respond to various stages of restrictions being lifted. If you would like to access the Recovery Planning Tool, please send us an email. 

Tourism Council WA is hosting webinars to complement the Recovery Planning Tool. Find out more here. 

COVID Clean Module Now Available
Give your customers confidence that you are providing them with a safe and clean environment by completing the new national COVID-19 Clean Practising Business accreditation module through the Quality Tourism online program. 

The COVID Clean accreditation module provides best practice standards for customers and bookings; staff management; materials and cleaning. The module develops customised daily, weekly and monthly cleaning checklists tailored to your business to support your efforts to stop the spread of COVID-19 and provide confidence to visitors. Businesses which complete the module will receive a COVID Clean logo to display. 

To access the module, send us an email. 

Health Advice
Up to date health information about COVID-19 is available from the WA Department of health. More detailed information for hotels and hotel staff has been made available by the Department on this fact sheet. This includes advice relating to guests who are ill or in self-isolation. 
Tourism Council WA is seeking updated advice from Government for tourism operators including vehicles, venues, attractions and accommodation.

Access to Assistance/Stimulus Packages
The State Government has announced a $14.4 million Tourism Recovery Program for tourism businesses. The funding is being administered by Tourism WA - click here to find out more.

For information on the Federal Government’s current stimulus package, visit the website. There you will find more information on the announced measures, and you can sign up for notifications. Information on eligibility and when measures will be implemented are available on the Small Business Development Corporation website.

The Australian Tax Office will consider relief for certain tax obligations to eligible businesses, including deferring tax payments up to four months. For more information, visit the ATO website.

For information on other WA Government stimulus measures, visit the website.

Financial and Personal Assistance
If the impacts of coronavirus are causing financial hardship for your business, your bank may have practical ways to help. Australian banks have hardship teams ready to assist you with your financial arrangements, depending on your circumstances. Download the Australian Banking Association fact sheet to see some of the ways your bank can help you when you’re experiencing financial difficulty and see a list of Australian bank hardship team contact details.

Support is also available to you and your family from Lifeline (13 11 14) and Beyond Blue (1300 22 4636 or online chat).

Advocacy Activities by Tourism Council WA
Tourism Council WA represents members to both State and Federal government. We are currently engaged at many levels with Government to communicate the needs of the industry. 

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