Visitor Centres

Welcome to the official website of Visitor Centres Western Australia (VCWA), the peak industry body representing Visitor Centres and the visitor servicing industry in WA.

Our mission is to be a strong tourism representative on matters that impact on visitor servicing, while assisting members with long-term sustainability and providing networking opportunities within our vibrant industry.

Visitor Centre WA members now have access to the below Members-Only Document and Forum portals containing exclusive resources. VCWA Members should have received a username and password - if you have not received yours, please send us an email. 

Visitor Centre Portals

If you would like to submit a document or have any issues with the Portal, please send us an email.

News & Resources

Nominations Now Open for 2019 GWN7 Top Tourism Town Awards

Showcase your town or city's dedication to tourism and visitor servicing by entering this year's GWN7 Top Tourism Town Awards.

Visitor Centres enter the Awards on behalf of their city of town. The Awards program presents an excellent opportunity to highlight the services you offer to visitors. Entering the Awards encourages teamwork not just within your Visitor Centre, but also with your members and community, making you all proud of your collective achievements and services. 

There are two major Awards in the 2019 program – the GWN7 Top Tourism Town Award and the GWN7 Emerging Tourism Town Award. The winners of both Awards will be presented at the 2019 WA Regional Tourism Conference Dinner on Tuesday, September 17.

Nominations close 5pm, June 30. 

For more information, click here. 

Visitor Centre Governance

The following is a model Constitution for a Visitor Centre or local tourism association that should be incorporated as a non-profit company limited by guarantee under the federal Corporations Act 2001. If you trade interstate e.g. accept bookings, have significant assets or want a high level of governance - you should consider incorporation under this Act. If you are a small organisation, with minimal budget and assets, and do not trade interstate - then you should consider incorporation under the Associations Incorporation Act 2015.

Model Objectives - VCs, LTOs & Tourism Associations

Model Constitution - VCs, LTOs & Tourism Association 

Tourism Boost Online Guide

If you are new to the tourism industry, or in need of a refresher, the Tourism Boost Online Guide is designed to give you the knowledge needed to make your business a success. In the guide, you will find information about how the tourism industry is structured, who the main players are, what steps you need to take to get your tourism venture off the ground, essential marketing avenues to pursue, as well as a wealth of useful resources and guides, such as interactive pricing tools.

Click here to access the guide.